There are many different possible outcomes of a complaint, including no action, no further action following a council process, restricting practice, suspension, cancellation, monitoring.
Section 150 of the Health Practitioner Regulation National Law (NSW) gives us the power to suspend or impose conditions on the practitioner’s registration as a temporary measure.
Following the joint assessment, the Health Care Complaints Commission (HCCC) may manage your complaint. You will be told by the HCCC who is dealing with your complaint after the joint assessment.
After we receive your complaint, we will let you know in writing that we have received your complaint. We will also inform the Health Care Complaints Commission.
We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW together with the Health Care Complaints Commission (HCCC). When managing complaints, we ensure that our assessment and decision making processes are...
You can make a complaint using our online complaints form (link to page) or by downloading and completing the following from which you can send to us via email or by post.
There are different organisations involved in managing complaints about health practitioners or students. The Health Professional Councils Authority (HPCA) is the right place to make a complaint if you are concerned about a health practitioner in NSW behaving in a way...