HPCA |Physiotherapy
Welcome to thePhysiotherapy Council
of New South Wales
Make a complaint

How can we help?

Our Council is made up of ten members, including physiotherapists, community members and a legal member.

We manage complaints about the clinical care and treatment, professional behaviour or health of registered physiotherapists and students in NSW.

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

Physiotherapy Council of NSW Latest News and Updates
Elizabeth has been a Practitioner Member of the Physiotherapy Council of NSW since 2015, and this is her third term on Council. She is the current...
Ellen is a sustainability strategist with high-level skills and extensive experience in non-financial corporate reporting. She has specialist...
For the 2022/23 reporting period, the joint annual report of the 15 NSW Health Professional Councils (Councils) is now available.
Katherine Maka OAM
Katherine is an accomplished senior physiotherapist and manager in the public health system, with over 20 years of experience working in both the...
Toni Andary
Toni has been a Practitioner Member of the Physiotherapy Council of NSW since 2017. He is the current Deputy President and chairs one of the...
The NSW Health Professional Councils and Health Professional Councils Authority have launched their joint Aboriginal Cultural Safety Strategy 2023 –...
How can Physiotherapists manage and minimise patient dissatisfaction and complaints? And what can you do if a patient does make a complaint? Our...
We acknowledge the people of the many traditional countries and language groups of New South Wales. We acknowledge the wisdom of Elders past and present, and pay respect to all Aboriginal communities of today.