HPCA |Physiotherapy
Welcome to thePhysiotherapy Council
of New South Wales
Make a complaint

How can we help?

Our Council is made up of ten members, including physiotherapists, community members and a legal member.

We manage complaints about the clinical care and treatment, professional behaviour or health of registered physiotherapists and students in NSW.

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

Physiotherapy Council of NSW Latest News and Updates
How can Physiotherapists manage and minimise patient dissatisfaction and complaints? And what can you do if a patient does make a complaint? Our...
You need reliable, evidence-based information to be able to make good choices about your healthcare. But in a climate thick with commentary about...
The Council understands the current widespread concerns regarding the novel coronavirus (COVID-19). Further information for the public and health...
Annual Report cover image
The 2018/19 Annual Report of the Physiotherapy Council of NSW is now available. The 2018/19 Annual Report is structured in three parts: Part 1...
We acknowledge that we are located on the traditional lands of the Eora Nation and pay our respects to Elders past, present and future.