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Practitioner
Reviewing or appealing a decision
Practitioner
Practitioner with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...

How we work

Complainant
Practitioner
This page covers more specific information about the procedures and possible outcomes in the management of a complaint againt a practitioner. We consult with the Health Care Complaints Commission (HCCC) to decide which organisation will manage each complaint. Serious...
General inquiries
Complainant
Practitioner
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
General inquiries
Complainant
Practitioner
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
Frequently asked questions FAQ
Complainant
Practitioner
This section includes some of the frequently asked questions about access to information.
Agency Information Guide Access to information
Complainant
Practitioner
Under the Government Information (Public Access) Act 2009 (GIPA Act), each NSW Government department and agency is required to publish an annual Agency Information Guide. The guide sets out the structure, functions and role of a council. It also explains how you can...

Who we are

Complainant
Practitioner
The Physiotherapy Council of New South Wales is made up of ten members, including practitioners of physiotherapy, community members and a legal member. Staff employed by the HPCA provide administrative, clinical and legal advice and services to support decision-making...

Legal Information

Complainant
Practitioner
Our legal information section is a guide to the legislative and regulatory environment in which decisions are made under the Health Practitioner Regulation National Law (NSW) .

Lodging a complaint

Complainant
Practitioner
You can make a complaint to us or to the Health Care Complaints Commission. You need to make your complaint in writing. You can make a complaint using our online complaints form or by downloading and completing complaints from which you can send to us by post or email...

How we manage complaints

Complainant
Practitioner
We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a registered health practitioner. We...

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